It’s All About the Manager

Ross Tartell Training

Ross Tartell Published in “Training” magazine, July/August 2013. How do corporations maximize the return on their training investment so they have the talent to successfully compete in the marketplace? Much of the answer lies with the manager/direct report relationship. Download full article (PDF) View the article on “Training” magazine’s website here

If “Culture” Is Key, How Can Training Help?

Ross Tartell Training

Ross Tartell Published in “Training” magazine, July/August 2014. Learning is an irreplaceable component in defining an organization’s culture to support the innovation, market adaptation, and employee engagement necessary for success. Download full article (PDF) View the article on “Training” magazine’s website here

Collect Data to Create Great Training

Ross Tartell Training

Ross Tartell Published in “Training” magazine, May/June 2013. Incorporate a stakeholder analysis into the planning stage of the training needs analysis. It can add critical intelligence about politics and logistics—and can transform your effort from “so what?” to “must have.” Download full article (PDF) View the article on “Training” magazine’s website here

Use Focus Groups for Rapid Needs Analysis

Ross Tartell Consulting

Ross Tartell Published in “Training” magazine, March/April 2014. Rapid prototyping design and development methodologies require a strong needs analysis in order to be successful. Focus groups can be the answer. Download full article (PDF) View the article on “Training” magazine’s website here

Understanding Bias toward Latinos: Discrimination, Dimensions of Difference, and Experience of Exclusion

Agata Gluszek Fostering Diversity

Agata Gluszek, John F. Dovidio Published in “Journal of Social Issues,” Volume 66, Issue 1, March 2010. Abstract: White–Black relations have historically been the defining form of intergroup relations in the study of prejudice and discrimination. The present article suggests that there are limitations to applying this model to understanding bias toward other groups and proposes that a comprehensive view of …

The Way They Speak: A Social Psychological Perspective on the Stigma of Nonnative Accents in Communication

Agata Gluszek Fostering Diversity

Agata Gluszek, John F. Dovidio Published in “Personality and Social Psychology Review,” Volume 14, May 2010. Abstract: The present review seeks to bridge research on accents, stigma, and communication by examining the empirical literature on nonnative accents, considering the perspectives of both speakers and listeners. The authors suggest that an accent, or one’s manner of pronunciation, differs from other types of …

Consulting to the Nonprofit Sector

Laura Freebairn-Smith Consulting

Laura Freebairn-Smith Chapter published in “Management Consulting: A Complete Guide to the Industry,” Sugata Biswas and Daryl Twitchell, © John Wiley, 1999. To effectively help nonprofit organizations, we, as consultants, must have a strong understanding of the nonprofit sector and its typical organizational structures. We need to convince our nonprofit clients that we have strong functional and industry expertise. And …

Stereotypes: On What Basis Do We Judge?

Laura Freebairn-Smith Fostering Diversity

Laura Freebairn-Smith Published in “Organizational Development Practitioner,” Issue 38 (2), 2006. © Laura Freebairn-Smith and Organizational Design and Development Associates. “Stereotyping is a process by which individuals are viewed as members of groups and the information that we have stored in our minds about the group is ascribed to the individual.” (Cox Jr., 1994) Many diversity theories show that individuals …