Stressed Out HR: 7 Steps to Making Things Better

Laura Freebairn-Smith

Leon Bailey & Laura Freebairn-Smith Published by TLNT (Talent Management and HR) online, June 2017 Human resource professionals are the “stress absorbers” for their organizations and often for individuals in the organization. They occupy a special niche in the organizational ecosystem — a critical one for the success of all companies. But how can the HR professional cope with the stress …

How Training Can Help with Ethical Behavior & Compliance

Ross Tartell

Ross Tartell Published in Training Magazine, January/February 2017 Creating an ethical and compliant organization requires a holistic approach that includes understanding the organization’s structure, culture, leadership, and learning methodologies. Download full article (PDF)

Culture, Morale, and Motivation in Organizations: An Overview

Laura Freebairn-Smith Organizational Skills and Culture

Laura Freebairn-Smith 2016, Organizational Performance Group. Proactive and engaged leaders of organizations, large and small, are interested in how their organizations can do better. The definition of “better” might vary from one organization to another, but those achievements universally rely on the high performance of human beings engaged in the organization’s life. The culture and climate in which those people …

Organizational Citizenship: Seven Behaviors that Go Above and Beyond the Expected

Laura Freebairn-Smith Organizational Skills and Culture

Laura Freebairn-Smith Date Published: 2013, Organizational Performance Group Just as general citizenship behaviors make our daily world better, so do organizational citizenship behaviors. Which world would you rather live in? This one… The person in front of you doesn’t hold the door for you. A piece of garbage flies out of the car in front of you. Several team members …

Employee Engagement – Why Care?

Ross Tartell Organizational Skills and Culture

Ross Tartell Published in “Training” magazine, July/August 2012. An engaged workforce that performs with energy, focus, and commitment is critical to organizational survival. Download full article (PDF) View the article on “Training” magazine’s website here

Defining Hierarchy

Laura Freebairn-Smith Organizational Skills and Culture

Laura Freebairn-Smith Unpublished research paper, 2006, Saybrook Institute. Hierarchy is the dominant form of organization for human beings (as well as our relatives, the great apes). Hierarchy has dominated social structures since the beginning of recorded history. For human beings in organizations, hierarchy is a mixed bag. On the one hand, it allows for large groups to accomplish enormous tasks. …

Conversational Intelligence at Work

Ross Tartell Organizational Skills and Culture

Ross Tartell Published in “OD Practitioner,” Volume 46, No. 3, 2014. Conversations are more than sharing of information. Conversations are the “golden threads” that keeps us connected to others. All human beings are born with the hardwired ability for conversations— we call that hardwired ability Conversational Intelligence. This is the learnable ability, to connect, navigate,  and grow with others—a necessity …

What to Look for When You Buy Training

Ross Tartell Training

Ross Tartell Published in “Training and Development Journal,” Volume 41, Issue 1, 1987. You have just finished your needs analysis. You have a good idea of your training strategy. Given the size of the target population, you decide to buy some training. The results of your training needs some analysis and your training strategy determine the type of training you will …