Values and beliefs shape how people lead. My best bosses have understood their personal values and beliefs, and then used that insight to focus their efforts and lead their teams effectively.
A key tenet of Emotional Intelligence says that self-awareness is critical if a person is to manage their emotions, understand how others might react, or use interpersonal knowledge and skills to interact with others effectively.
But that insight develops over the course of a lifetime. So how does a trainer help participants to develop the necessary insight quickly, in a way that enables them to take action when they return to the job?