Tony Panos

“CEOs and senior leaders are not immune from the challenges of difficult conversations. A senior position and title does not make it easier to have tough conversations, and often the impact of difficult conversations is magnified because of the leader’s position and title. A leader’s words and actions are closely scrutinized by subordinates, investors, and others.” Read this article by …

Wonder Women in the Arts – Leadership panel discussion on October 11, 2018

Laura Freebairn-Smith

    Only one of the nation’s 13 largest museums is run by a woman. Women today are nearing equity in the arts, leading 48 percent of art museums, which is up from 43 percent three years ago. However, a gender gap persists at the largest museums — of those with budgets of $15 million and higher, just 30 percent …

Self-care and self-awareness in managing

Organizational Performance Group

Laura Freebairn-Smith and Tony Panos Date Published: 2018, Organizational Performance Group Does managing both exhaust and excite you? Based on our experience with teaching thousands of managers and leaders, we estimate that only 10% of people are naturals at managing and leading, which are psychologically demanding responsibilities. Often it is the lure of higher compensation or more status that causes …

Organizational Survey Research- A Multifaceted Ethical Assessment

Organizational Performance Group

The use of organizational survey research is not new. However, when information is collected that is not directly related to a job analysis such as demographic and bio-data, it can almost always be viewed as intrusive, and ethical considerations must be weighed. To read this article by OPG’s Adam Freidman, hit the link below! Adam Freidman – Organizational Survey Research- …

Strategies to make learning stick

Ross Tartell

Ross Tartell Published in “Training Magazine”, January 2018 Learning retention must be approached through the holistic integration of learning methodologies with how people actually learn in the workplace. Read more… Read the full article 

Culture, Morale, and Motivation in Organizations: An Overview

Laura Freebairn-Smith Organizational Skills and Culture

Laura Freebairn-Smith 2016, Organizational Performance Group. Proactive and engaged leaders of organizations, large and small, are interested in how their organizations can do better. The definition of “better” might vary from one organization to another, but those achievements universally rely on the high performance of human beings engaged in the organization’s life. The culture and climate in which those people …

Organizational Citizenship: Seven Behaviors that Go Above and Beyond the Expected

Laura Freebairn-Smith Organizational Skills and Culture

Laura Freebairn-Smith Date Published: 2013, Organizational Performance Group Just as general citizenship behaviors make our daily world better, so do organizational citizenship behaviors. Which world would you rather live in? This one… The person in front of you doesn’t hold the door for you. A piece of garbage flies out of the car in front of you. Several team members …

Employee Engagement – Why Care?

Ross Tartell Organizational Skills and Culture

Ross Tartell Published in “Training” magazine, July/August 2012. An engaged workforce that performs with energy, focus, and commitment is critical to organizational survival. Download full article (PDF) View the article on “Training” magazine’s website here

Defining Hierarchy

Laura Freebairn-Smith Organizational Skills and Culture

Laura Freebairn-Smith Unpublished research paper, 2006, Saybrook Institute. Hierarchy is the dominant form of organization for human beings (as well as our relatives, the great apes). Hierarchy has dominated social structures since the beginning of recorded history. For human beings in organizations, hierarchy is a mixed bag. On the one hand, it allows for large groups to accomplish enormous tasks. …

Conversational Intelligence at Work

Ross Tartell Organizational Skills and Culture

Ross Tartell Published in “OD Practitioner,” Volume 46, No. 3, 2014. Conversations are more than sharing of information. Conversations are the “golden threads” that keeps us connected to others. All human beings are born with the hardwired ability for conversations— we call that hardwired ability Conversational Intelligence. This is the learnable ability, to connect, navigate,  and grow with others—a necessity …